Return and Refund Policy

Thank you for shopping with DAPHNÉ RIOUAL.

If, for any reason, you are not entirely satisfied with your purchase, we encourage you to take a moment to review our policy on refunds and returns. This policy applies to all products you have acquired from us.

Your Order Cancellation Rights

The deadline for returns is 30 days from the date of receipt of your order.

To begin this process, please notify us of your decision via email at info.daphnerioual@gmail.com in the shortest delay.

Conditions for Returns

For Goods to be eligible for return, please ensure that:

They were purchased within the last 30 days.
They remain in their original packaging.
They have not been used or damaged.
You can provide the receipt or proof of purchase.

Personalized items are not eligible for return.

Only regularly priced Goods are eligible for a refund. Goods purchased on sale cannot be refunded.

We reserve the right to decline returns of any merchandise that does not meet these return conditions at our discretion.

Returning Goods

You are responsible for the cost and risk associated with returning Goods to Us. Please send the Goods to the following address:

For more information, please contact us at info.daphnerioual@gmail.com.

We cannot assume responsibility for Goods that are damaged or lost during return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of successful return delivery.

Refund Policy

Given that the conditions for returns are fulfilled, we will reimburse you no later than 14 days from the date we receive the returned Goods. The same payment method used for the Order will be employed for reimbursement, and you will not incur any associated fees.

If you have any questions regarding our Returns and Refunds Policy, please do not hesitate to reach out to us via email at info.daphnerioual@gmail.com.

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